TY - JOUR
T1 - Antecedents of telecommuting in emerging countries: The role of knowledge complexity
AU - Dávila, Guillermo Antonio
AU - Poleza, Mariângela
AU - Varvakis, Gregório
N1 - Funding Information:
We would like to thank the Editor, Prof. Anthony Wensley, and the anonymous reviewers for their helpful comments on the earlier versions of this paper. This study was financed in part by the Coordenação de Aperfeiçoamento de Pessoal de Nível Superior – Brasil (CAPES) – Finance Code 001.
Publisher Copyright:
© 2022 John Wiley & Sons Ltd.
PY - 2022/4/10
Y1 - 2022/4/10
N2 - This research investigated the role of knowledge complexity and the individual, organisational, and technological determinants in telecommuting in an emerging economy. A sample of 452 Brazilian workers was surveyed, and PLS-SEM was used for analysing the data. The results suggest that knowledge complexity matters, and its joint effect together with task interdependence has a negative impact on telecommuting performance. It was also found that technology-based communication skills are more important for enhancing both telecommuting performance and satisfaction than the technology itself. Furthermore, it was found that telecommuting outcomes may be affected by demographic variables and the national culture. Identification of the antecedents of telecommuting in emerging countries helps managers to adapt their business models and work arrangements to achieve firm sustainability and respond to a complex socio-economic landscape generated by the coronavirus crisis.
AB - This research investigated the role of knowledge complexity and the individual, organisational, and technological determinants in telecommuting in an emerging economy. A sample of 452 Brazilian workers was surveyed, and PLS-SEM was used for analysing the data. The results suggest that knowledge complexity matters, and its joint effect together with task interdependence has a negative impact on telecommuting performance. It was also found that technology-based communication skills are more important for enhancing both telecommuting performance and satisfaction than the technology itself. Furthermore, it was found that telecommuting outcomes may be affected by demographic variables and the national culture. Identification of the antecedents of telecommuting in emerging countries helps managers to adapt their business models and work arrangements to achieve firm sustainability and respond to a complex socio-economic landscape generated by the coronavirus crisis.
UR - https://hdl.handle.net/20.500.12724/17747
UR - https://www.mendeley.com/catalogue/5a7a9d65-f9cb-38db-9579-f6b860124878/
U2 - 10.1002/kpm.1713
DO - 10.1002/kpm.1713
M3 - Artículo (Contribución a Revista)
AN - SCOPUS:85127770157
SN - 1092-4604
VL - 29
SP - 343
EP - 357
JO - Knowledge and Process Management
JF - Knowledge and Process Management
IS - 4
ER -