Aplicación de la Meteodología de Innovación Design Thinking y la Psicología a la Cultura de Seguridad en el Trabajo.

Research output: Contribution to conferencePoster

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One of the main causes of workplace accidents includes personal factors. These factors are related to the “lack of awareness”, which means the worker “doesn’t know” or “is not aware” how to carry out their tasks without putting their integrity at risk. It is known that in order to do a safe job, all of us need to learn how we should do it. It is also known that all of us come to work with a predefined “work culture”, and sometimes we must unlearn to learn, so training sessions are what really make the difference. According to the Occupational Health and Safety Law - Law No. 29783 and its
regulations, the employer has the obligation to provide preventive, timely and adequate training sessions to the employees according to the tasks they are going to carry out, that is, these training sessions should emphasize risks with a high potential for causing workplace accidents or illnesses. All of us who perform on work safety know that many times these training sessions become boring and employees just lose interest in the topic. Many workers, when asked, state that the training sessions “are always the same”. Many times when we have provided or participated in a training session, we realized that workers are distracted, tired, or not interested in the topic, or they simply do not attend the meeting. This happens because behind all of this there are factors that we may not have paid attention to, or we simply were not aware. Therefore, this poster was prepared as a contribution, in which we will describe the work we made in collaboration with six (6) companies dedicated to construction, national and foreign companies that executed different types of projects in a province of Peru (Region of Ancash), and they had a problem in common: although they trained their workers in HSE issues, they became aware that the information given was not received or understood properly by the workers because workplace accidents happened. According to the research carried out by the HSE team, they happened due to deviations made by workers because of the lack of awareness. In addition to this, they had other characteristics that are important to take into account such as hiring local labor (unskilled workers), high staff turnover, lack of leadership, pressure to advance works, inadequate communication between work areas, among others. As safety professionals in charge of the development of training in companies, we
must focus on how we must convey safety knowledge in an effective and efficient way, in such a way that our workers acquire the knowledge they need to carry out their work in an agile, simple, assertive, attractive way by using different strategies that help us to achieve this purpose. With this challenging project we want to orient research towards innovation whose
fundamental characteristic consists in the introduction of a new element to transform a situation that meets the real needs of users. Given that situation that the training sessions provided by construction companies did not achieve their main objective, which is to ensure that workers "know how to work safely", we relied on
the Design Thinking innovation methodology and Psychology as a science to chieve our purpose, because we were aware that we needed to transform the situation in construction projects and it was necessary to have innovation as our ally and psychology to understand our users, that is, our workers.

Original languageEnglish
Number of pages8
StatePublished - 21 Sep 2021
EventXXII World Congress on Safety and Health at Work - Canada, Canada
Duration: 20 Sep 202123 Sep 2021


OtherXXII World Congress on Safety and Health at Work
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