Implementation of Tpm and Rcm to Increase Service Level in a Maintenance Sector Company

Industrial maintenance management plays a critical role in operational continuity and efficiency in key sectors such as construction and mining. This study analyzes the impact of the joint implementation of Total Productive Maintenance (TPM) and Reliability-Centered Maintenance (RCM) in an industrial services company. A structured methodology was adopted, including the classification of critical equipment through ABC analysis and risk matrices, the use of Failure Modes and Effects Analysis (FMEA), and the planning of preventive tasks. The results show significant improvements in key indicators: Mean Time Between Failures (MTBF) increased by an average of 28%, Overall Equipment Effectiveness (OEE) improved from 40% to 65%, and the service level increased from 38% to 63%. Additionally, operational costs were reduced by 20%, optimizing equipment availability and strengthening operational sustainability. This study validates the effectiveness of TPM and RCM as complementary tools for optimizing maintenance processes, reducing failures, and enhancing competitiveness. The findings highlight the importance of integrating preventive and predictive strategies to face the challenges of industrial maintenance in dynamic environments.