@inproceedings{a5cf7a67366342cd8acbe66914a8c241,
title = "Improvement of Service Level Through Lean Tools in a Plastics Manufacturing Company",
abstract = "The plastic industry in household items has grown significantly in Peru in recent years, becoming a highly competitive sector. In this context, a strong service level is required. The company of this research showed a low service level due to high loss incidence of product by 120 per month and a mean time between failures of 416.20 h per month in the injection molding machines. This paper proposed model based on the application of two lean tools: the 5S methodology and planned maintenance. The implementation of this model showed significant improvements: the incidence of lost products was reduced to zero, machine availability was increased by 15\%, and the service level was raised by 1.24\%. This model demonstrated how lean tools can be effectively used in plastics industry to improve service levels by reducing inefficiencies.",
keywords = "5S methodology, Inventory management, Planned maintenance, Plastics industry, Service level",
author = "Janicce Flores-Ayala and Rafael Chavez-Ugaz",
note = "Publisher Copyright: {\textcopyright} The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2025.; 11th International Conference on Industrial Engineering and Applications, ICIEA 2024 ; Conference date: 17-04-2024 Through 19-04-2024",
year = "2025",
doi = "10.1007/978-981-97-6492-1\_9",
language = "Ingl{\'e}s",
isbn = "9789819764914",
series = "Lecture Notes in Mechanical Engineering",
publisher = "Springer Science and Business Media Deutschland GmbH",
pages = "105--115",
editor = "Tang, \{Loon Ching\}",
booktitle = "Proceedings of the 11th International Conference on Industrial Engineering and Applications - ICIEA 2024",
address = "Alemania",
}