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Inventory Management Model under the Lean Warehousing Approach to Reduce the Rate of Returns in SME Distributors

  • Maria Antonieta Serna-Ampuero
  • , Mauricio Arias-Navarro
  • , Juan Carlos Quiroz-Flores

Research output: Chapter in Book/Report/Conference proceedingPaper (Conference contribution)peer-review

5 Scopus citations

Abstract

Companies in the wholesale sector face the challenge of maintaining a good level of service, so they must have their processes well controlled. The article studies a cleaning products distributor, which has a high rate of returned orders, caused by incomplete orders, late deliveries, and products in poor condition. This has generated a significant economic impact since companies dedicated to wholesale distribution do not have a high-profit margin. Therefore, the goal is to improve warehouse management and the inventory control and recording process through the 5S, ABC classification, and a continuous inventory review model (Q, r). It is expected to reduce picking search time by 53.89%. It is also expected to reduce the inaccuracy of the inventory register to 8.36% and the percentage of stock out to 8%.

Original languageEnglish
Title of host publication2022 8th International Conference on Industrial and Business Engineering, ICIBE 2022
PublisherAssociation for Computing Machinery
Pages103-108
Number of pages6
ISBN (Electronic)9781450397582
DOIs
StatePublished - 27 Sep 2022
Externally publishedYes
Event8th International Conference on Industrial and Business Engineering, ICIBE 2022 - Virtual, Online, China
Duration: 27 Sep 202229 Sep 2022

Publication series

NameACM International Conference Proceeding Series

Conference

Conference8th International Conference on Industrial and Business Engineering, ICIBE 2022
Country/TerritoryChina
CityVirtual, Online
Period27/09/2229/09/22

Keywords

  • ABC analysis
  • Continuous Review System
  • inventory control
  • product returns
  • SMEs

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