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Reducing Waste in Fast-Food Restaurants

Research output: Chapter in Book/Report/Conference proceedingChapter

3 Scopus citations

Abstract

Medium- and large-sized businesses in the fast-food sector face problems in aligning their operational strategies to their business strategies, generating missed opportunities in sales, unforeseen rising costs, and high inventories. In this regard, this study proposes a mixed model using resource planning and improvement stabilization tools and applies it to an actual case study through a 3-month pilot plan. The combined use of these tools will increase service levels and can be replicated in companies managing several lines of business. As a result of its application, a 1.9% reduction in stock breaks was achieved, the gap between actual and projected consumption decreased to 5.9%, and losses against sales costs were reduced to 5%.

Original languageEnglish
Title of host publicationSmart Innovation, Systems and Technologies
EditorsYuzo Iano, Osamu Saotome, Guillermo Kemper, Ana Claudia Mendes de Seixas, Gabriel Gomes de Oliveira
Pages419-426
Number of pages8
ISBN (Electronic)978-3-030-75680-2
DOIs
StatePublished - 1 Jan 2021

Publication series

NameSmart Innovation, Systems and Technologies
Volume233

Keywords

  • Demand forecasting
  • Fast-food chain
  • Integrated business planning
  • Performance supply
  • Service level

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