TY - GEN
T1 - Software as a service google apps in the internal communication of the national university of San Antonio Abad del Cusco
AU - Nina, Hernán
AU - Enciso, Lauro
AU - Chavez, William A.
N1 - Publisher Copyright:
© IEOM Society International.
PY - 2017
Y1 - 2017
N2 - The internal communication in public universities is an unexplored field, however the previous investigations considered to internal communication as a strategic element and essential to the success of an organization. You can improve internal communication using digital channels that enhance and simplify the variety of traditional channels. The objective of the research is determined what extent applications in the cloud of Google Apps for Education improve internal communication between members of the university community. The results of the research reveal that the use of the Software as a Service Google Apps does not substantially improve internal communication among members of the university community. However, we have identified some factors that prevent the use of Google Apps for Education, such as limitations in computer infrastructure, low level of knowledge in computing, limited use of digital tools in academic activities and the absence of a strategic plan for internal communication.
AB - The internal communication in public universities is an unexplored field, however the previous investigations considered to internal communication as a strategic element and essential to the success of an organization. You can improve internal communication using digital channels that enhance and simplify the variety of traditional channels. The objective of the research is determined what extent applications in the cloud of Google Apps for Education improve internal communication between members of the university community. The results of the research reveal that the use of the Software as a Service Google Apps does not substantially improve internal communication among members of the university community. However, we have identified some factors that prevent the use of Google Apps for Education, such as limitations in computer infrastructure, low level of knowledge in computing, limited use of digital tools in academic activities and the absence of a strategic plan for internal communication.
KW - Cloud computing
KW - Google Apps for education
KW - Higher education
KW - Internal communication
KW - Software as a service
KW - Internal Communication
KW - Software as a Service
KW - Google Apps for Education
KW - Cloud Computing
KW - Higher education
UR - http://www.scopus.com/inward/record.url?scp=85055177708&partnerID=8YFLogxK
M3 - Articulo (Contribución a conferencia)
AN - SCOPUS:85055177708
SN - 9780985549763
T3 - Proceedings of the International Conference on Industrial Engineering and Operations Management
SP - 701
EP - 710
BT - 7th Annual Conference on Industrial Engineering and Operations Management, IEOM 2017
PB - IEOM Society
T2 - IEOM Bogota Conference / 1st South American Congress 2017
Y2 - 25 October 2016 through 26 October 2016
ER -