@article{90f245725c1343e0baba416e76c7a280,
title = "The impact of user experience and trust on satisfaction and its effect on loyalty in last-mile delivery services within e-commerce in Metropolitan Lima 2025",
keywords = "Customer satisfaction",
author = "Salazar, \{Lisbeth Fiorela Palomino\} and Castaneda, \{Roxana Giovanna Perez\}",
year = "2025",
language = "Espa{\~n}ol (Bolivia)",
volume = "13",
pages = "167--167",
journal = "Gecontec-revista Internacional De Gestion Del Conocimiento Y La Tecnologia",
issn = "2255-5684",
publisher = "UNESCO Chair Information Management Organizations",
number = "2",
}