Hospitality workers’ COVID-19 risk perception and depression: a contingent model based on transactional theory of stress model

Jiaqi Yan, Sunghoon Kim, Stephen X. Zhang, Maw Der Foo, Aldo Alvarez-Risco, Shyla Del-Aguila-Arcentales, Jaime A. Yáñez

Producción científica: Contribución a una revistaArtículo (Contribución a Revista)revisión exhaustiva

108 Citas (Scopus)

Resumen

The hospitality industry worldwide is suffering under the COVID-19 pandemic. Drawing on the transactional theory of stress and coping, this study aims to investigate when hospitality workers’ COVID-19 risk perception affects their likelihood of having depressive symptoms. Using data from 211 hospitality workers in 76 hotels in Peru, we examined the effects of perceived COVID-19 risk on the likelihood of experiencing depressive symptoms. We posited that this relationship is moderated by the workers’ environment at work (job satisfaction) and at home (the number of children). The results indicate that job satisfaction weakens the link between hospitality workers’ COVID-19 risk perception and their likelihood of depressive symptoms while the number of children exacerbates this link. We discuss the implications of our findings for research on COVID-19 risk perception and offer practical implications for hospitality workers under COVID-19 crisis.

Idioma originalInglés
Número de artículo102935
PublicaciónInternational Journal of Hospitality Management
Volumen95
DOI
EstadoPublicada - 1 may. 2021

COAR

  • Artículo

Categoría OCDE

  • Negocios, Administración

Categorías Repositorio Ulima

  • Psicología / Psicología empresarial

Temas Repositorio Ulima

  • COVID-19
  • Depresión mental
  • Estrés (Psicología)
  • Hospitality workers
  • Hoteles
  • Hotels
  • Mental depression
  • Pandemias
  • Pandemics
  • Service sector workers
  • Stress (Psychology)
  • Trabajadores
  • Trabajadores de la industria hotelera
  • Trabajadores del sector servicios
  • Workers

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