Integrated BPM-TPM Maintenance Model to reduce over-time order rate in heavy-duty sector SMEs: A Research in Peru

Juan Carlos Quiroz-Flores, Karin Alexandra Carrasco-Morales, Sandra Zulema Aznarán-Sánchez

Producción científica: Capítulo del libro/informe/acta de congresoArticulo (Contribución a conferencia)revisión exhaustiva

1 Cita (Scopus)

Resumen

The heavy freight transportation sector has been positioning itself stronger in the sector as a result of the increase in imports and exports in Peru, which has generated a 5.6% increase in its GDP. According to the above, it is essential to identify the stages of the processes, maintenance plan, availability of trucks, as well as the quality of freight transportation. A fundamental part of these considerations is the maintenance management and the restructuring of the stages of the service process, the model proposed by this research is the use of tools such as VSM, BPM, and TPM, whose main objective is to reduce the current rate of orders delivered out of time of 4.78 %, generated by a poor organization of the administrative and logistics area. After the implementation through a pilot plan within the company, a reduction of 0.72% was obtained.

Idioma originalInglés
Título de la publicación alojadaIEIM 2022 - 2022 3rd International Conference on Industrial Engineering and Industrial Management
EditorialAssociation for Computing Machinery
Páginas34-40
Número de páginas7
ISBN (versión digital)9781450395694
DOI
EstadoPublicada - 12 ene. 2022
Evento3rd International Conference on Industrial Engineering and Industrial Management, IEIM 2022 - Barcelona, Espana
Duración: 12 ene. 202214 ene. 2022

Serie de la publicación

NombreACM International Conference Proceeding Series

Conferencia

Conferencia3rd International Conference on Industrial Engineering and Industrial Management, IEIM 2022
País/TerritorioEspana
CiudadBarcelona
Período12/01/2214/01/22

COAR

  • Artículo de conferencia

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