TY - JOUR
T1 - SATISFACCIÓN DE LOS USUARIOS Y SERVICIOS DE BIENESTAR UNIVERSITARIO EN EDUCACIÓN SUPERIOR EN LIMA
AU - Justiniano, Luz Marina Sito
AU - Espinoza, Sipriana Lila Toledo
AU - Maldonado, Graciela Victoria Huatuco
AU - Cerón, Luisa Moreyra
AU - Quispe, Guillermo Vargas
N1 - Publisher Copyright:
© 2022, University of Cienfuegos, Carlos Rafael Rodriguez. All rights reserved.
PY - 2022/4/1
Y1 - 2022/4/1
N2 - The satisfaction of users and university welfare services at the National University of Education in times of pandemic, 2021. It is a quantitative study, of basic type, it was worked with the non-experimental transversal correlational design, 366 university students participated, the sample was non-probabilistic. To measure the variables, the questionnaire was used according to the variables (user satisfaction and university welfare services). It was found that 51.9% of the respondents have a regular satisfaction as well as 41.5% of the respondents, evidenced that the university welfare service is regular. As a conclusion it was found that user satisfaction is significantly related to the efficiency of university welfare services at the National University of Education in times of pandemic - 2021. (p ˂ 0.05, Spearman’s Rho = 0.444, being moderate positive correlation).
AB - The satisfaction of users and university welfare services at the National University of Education in times of pandemic, 2021. It is a quantitative study, of basic type, it was worked with the non-experimental transversal correlational design, 366 university students participated, the sample was non-probabilistic. To measure the variables, the questionnaire was used according to the variables (user satisfaction and university welfare services). It was found that 51.9% of the respondents have a regular satisfaction as well as 41.5% of the respondents, evidenced that the university welfare service is regular. As a conclusion it was found that user satisfaction is significantly related to the efficiency of university welfare services at the National University of Education in times of pandemic - 2021. (p ˂ 0.05, Spearman’s Rho = 0.444, being moderate positive correlation).
KW - Servicios médicos
KW - Servicios psicológicos
KW - Satisfacción
KW - Escolares
KW - Bienestar universitario
KW - Medical services
KW - Psychological services
KW - Satisfaction
KW - Scholarships
KW - University welfare
UR - http://www.scopus.com/inward/record.url?scp=85131545512&partnerID=8YFLogxK
M3 - Artículo (Contribución a Revista)
AN - SCOPUS:85131545512
SN - 2415-2897
VL - 14
SP - 137
EP - 143
JO - Universidad y Sociedad
JF - Universidad y Sociedad
IS - S2
ER -