SATISFACCIÓN DE LOS USUARIOS Y SERVICIOS DE BIENESTAR UNIVERSITARIO EN EDUCACIÓN SUPERIOR EN LIMA

Luz Marina Sito Justiniano, Sipriana Lila Toledo Espinoza, Graciela Victoria Huatuco Maldonado, Luisa Moreyra Cerón, Guillermo Vargas Quispe

Resultado de la investigación: Contribución a una revistaArtículo (Contribución a Revista)revisión exhaustiva

Resumen

The satisfaction of users and university welfare services at the National University of Education in times of pandemic, 2021. It is a quantitative study, of basic type, it was worked with the non-experimental transversal correlational design, 366 university students participated, the sample was non-probabilistic. To measure the variables, the questionnaire was used according to the variables (user satisfaction and university welfare services). It was found that 51.9% of the respondents have a regular satisfaction as well as 41.5% of the respondents, evidenced that the university welfare service is regular. As a conclusion it was found that user satisfaction is significantly related to the efficiency of university welfare services at the National University of Education in times of pandemic - 2021. (p ˂ 0.05, Spearman’s Rho = 0.444, being moderate positive correlation).

Título traducido de la contribuciónSATISFACTION OF USERS AND UNIVERSITY WELFARE SERVICES IN HIG¬HER EDUCATION IN LIMA
Idioma originalEspañol
Páginas (desde-hasta)137-143
Número de páginas7
PublicaciónUniversidad y Sociedad
Volumen14
N.ºS2
EstadoPublicada - 1 abr. 2022
Publicado de forma externa

Palabras Clave

  • Servicios médicos
  • Servicios psicológicos
  • Satisfacción
  • Escolares
  • Bienestar universitario

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