Software as a service google apps in the internal communication of the national university of San Antonio Abad del Cusco

Título traducido de la contribución: Software como servicio google apps en la comunicación interna de la universidad nacional de San Antonio Abad del Cusco

Hernán Nina, Lauro Enciso, William A. Chavez

Producción científica: Capítulo del libro/informe/acta de congresoArticulo (Contribución a conferencia)revisión exhaustiva

1 Cita (Scopus)

Resumen

The internal communication in public universities is an unexplored field, however the previous investigations considered to internal communication as a strategic element and essential to the success of an organization. You can improve internal communication using digital channels that enhance and simplify the variety of traditional channels. The objective of the research is determined what extent applications in the cloud of Google Apps for Education improve internal communication between members of the university community. The results of the research reveal that the use of the Software as a Service Google Apps does not substantially improve internal communication among members of the university community. However, we have identified some factors that prevent the use of Google Apps for Education, such as limitations in computer infrastructure, low level of knowledge in computing, limited use of digital tools in academic activities and the absence of a strategic plan for internal communication.

Título traducido de la contribuciónSoftware como servicio google apps en la comunicación interna de la universidad nacional de San Antonio Abad del Cusco
Idioma originalInglés
Título de la publicación alojada7th Annual Conference on Industrial Engineering and Operations Management, IEOM 2017
EditorialIEOM Society
Páginas701-710
Número de páginas10
ISBN (versión impresa)9780985549763
EstadoPublicada - 2017
Publicado de forma externa
EventoIEOM Bogota Conference / 1st South American Congress 2017 - Bogota, Colombia
Duración: 25 oct. 201626 oct. 2016

Serie de la publicación

NombreProceedings of the International Conference on Industrial Engineering and Operations Management
ISSN (versión digital)2169-8767

Conferencia

ConferenciaIEOM Bogota Conference / 1st South American Congress 2017
País/TerritorioColombia
CiudadBogota
Período25/10/1626/10/16

Palabras Clave

  • Internal Communication
  • Software as a Service
  • Google Apps for Education
  • Cloud Computing
  • Higher education

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