TY - GEN
T1 - The influence of digital transformation of the peruvian public sector on citizen trust
AU - Parra, Raúl Díaz
AU - Libaque-Saenz, Christian
N1 - Publisher Copyright:
© 2020 26th Americas Conference on Information Systems, AMCIS 2020. All rights reserved.
PY - 2020
Y1 - 2020
N2 - Developing countries have been launching e-government projects; a number of them have, however, failed partially or completely, generating distrust in citizens. E-government implies an internal approach, which has been extended with an external view as a consequence of the Digital Transformation in the public sector and its relationship with citizen trust. This paper aims to study the influence of digital transformation of the Peruvian public sector on citizen trust. We propose a quantitative method of research using the structural equation modeling (SEM) technique to assess our proposed model.
AB - Developing countries have been launching e-government projects; a number of them have, however, failed partially or completely, generating distrust in citizens. E-government implies an internal approach, which has been extended with an external view as a consequence of the Digital Transformation in the public sector and its relationship with citizen trust. This paper aims to study the influence of digital transformation of the Peruvian public sector on citizen trust. We propose a quantitative method of research using the structural equation modeling (SEM) technique to assess our proposed model.
KW - Citizen trust
KW - Digital transformation
KW - Improved services
UR - https://hdl.handle.net/20.500.12724/12390
UR - http://www.scopus.com/inward/record.url?scp=85097714729&partnerID=8YFLogxK
M3 - Articulo (Contribución a conferencia)
AN - SCOPUS:85097714729
T3 - 26th Americas Conference on Information Systems, AMCIS 2020
BT - The influence of digital transformation of the peruvian public sector on citizen trust
PB - Association for Information Systems
Y2 - 10 August 2020 through 14 August 2020
ER -