The influence of digital transformation of the peruvian public sector on citizen trust

Raúl Díaz Parra; Christian Libaque-Saenz

The influence of digital transformation of the peruvian public sector on citizen trust

Raúl Díaz Parra, Christian Libaque-Saenz

Universidad de Lima

Producción científica: Capítulo del libro/informe/acta de congreso › Articulo (Contribución a conferencia) › revisión exhaustiva

Resumen

Developing countries have been launching e-government projects; a number of them have, however, failed partially or completely, generating distrust in citizens. E-government implies an internal approach, which has been extended with an external view as a consequence of the Digital Transformation in the public sector and its relationship with citizen trust. This paper aims to study the influence of digital transformation of the Peruvian public sector on citizen trust. We propose a quantitative method of research using the structural equation modeling (SEM) technique to assess our proposed model.

Idioma original	Inglés
Título de la publicación alojada	The influence of digital transformation of the peruvian public sector on citizen trust
Editorial	Association for Information Systems
ISBN (versión digital)	9781733632546
Estado	Publicada - 2020
Evento	26th Americas Conference on Information Systems, AMCIS 2020 - Salt Lake City, Virtual, Estados Unidos Duración: 10 ago. 2020 → 14 ago. 2020

Serie de la publicación

Nombre	26th Americas Conference on Information Systems, AMCIS 2020

Conferencia

Conferencia	26th Americas Conference on Information Systems, AMCIS 2020
País/Territorio	Estados Unidos
Ciudad	Salt Lake City, Virtual
Período	10/08/20 → 14/08/20

COAR

Artículo

Categoría OCDE

Ingeniería de sistemas y comunicaciones

Categorías Repositorio Ulima

Ingeniería de sistemas / Diseño y métodos

Temas Repositorio Ulima

Administración pública
Digital transformation
Gobierno electrónico
Internet in public administration
Public administration
Transformación digital

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title = "The influence of digital transformation of the peruvian public sector on citizen trust",

abstract = "Developing countries have been launching e-government projects; a number of them have, however, failed partially or completely, generating distrust in citizens. E-government implies an internal approach, which has been extended with an external view as a consequence of the Digital Transformation in the public sector and its relationship with citizen trust. This paper aims to study the influence of digital transformation of the Peruvian public sector on citizen trust. We propose a quantitative method of research using the structural equation modeling (SEM) technique to assess our proposed model.",

keywords = "Citizen trust, Digital transformation, Improved services",

author = "Parra, {Ra{\'u}l D{\'i}az} and Christian Libaque-Saenz",

note = "Publisher Copyright: {\textcopyright} 2020 26th Americas Conference on Information Systems, AMCIS 2020. All rights reserved.; 26th Americas Conference on Information Systems, AMCIS 2020 ; Conference date: 10-08-2020 Through 14-08-2020",

year = "2020",

language = "Ingl{\'e}s",

series = "26th Americas Conference on Information Systems, AMCIS 2020",

publisher = "Association for Information Systems",

booktitle = "The influence of digital transformation of the peruvian public sector on citizen trust",

}

Parra, RD & Libaque-Saenz, C 2020, The influence of digital transformation of the peruvian public sector on citizen trust. En The influence of digital transformation of the peruvian public sector on citizen trust. 26th Americas Conference on Information Systems, AMCIS 2020, Association for Information Systems, 26th Americas Conference on Information Systems, AMCIS 2020, Salt Lake City, Virtual, Estados Unidos, 10/08/20.

The influence of digital transformation of the peruvian public sector on citizen trust. / Parra, Raúl Díaz; Libaque-Saenz, Christian.
The influence of digital transformation of the peruvian public sector on citizen trust. Association for Information Systems, 2020. (26th Americas Conference on Information Systems, AMCIS 2020).

Producción científica: Capítulo del libro/informe/acta de congreso › Articulo (Contribución a conferencia) › revisión exhaustiva

TY - GEN

T1 - The influence of digital transformation of the peruvian public sector on citizen trust

AU - Parra, Raúl Díaz

AU - Libaque-Saenz, Christian

PY - 2020

Y1 - 2020

N2 - Developing countries have been launching e-government projects; a number of them have, however, failed partially or completely, generating distrust in citizens. E-government implies an internal approach, which has been extended with an external view as a consequence of the Digital Transformation in the public sector and its relationship with citizen trust. This paper aims to study the influence of digital transformation of the Peruvian public sector on citizen trust. We propose a quantitative method of research using the structural equation modeling (SEM) technique to assess our proposed model.

AB - Developing countries have been launching e-government projects; a number of them have, however, failed partially or completely, generating distrust in citizens. E-government implies an internal approach, which has been extended with an external view as a consequence of the Digital Transformation in the public sector and its relationship with citizen trust. This paper aims to study the influence of digital transformation of the Peruvian public sector on citizen trust. We propose a quantitative method of research using the structural equation modeling (SEM) technique to assess our proposed model.

KW - Citizen trust

KW - Digital transformation

KW - Improved services

UR - https://hdl.handle.net/20.500.12724/12390

UR - http://www.scopus.com/inward/record.url?scp=85097714729&partnerID=8YFLogxK

M3 - Articulo (Contribución a conferencia)

AN - SCOPUS:85097714729

T3 - 26th Americas Conference on Information Systems, AMCIS 2020

BT - The influence of digital transformation of the peruvian public sector on citizen trust

PB - Association for Information Systems

T2 - 26th Americas Conference on Information Systems, AMCIS 2020

Y2 - 10 August 2020 through 14 August 2020

ER -

The influence of digital transformation of the peruvian public sector on citizen trust

Resumen

Serie de la publicación

Conferencia

COAR

Categoría OCDE

Categorías Repositorio Ulima

Temas Repositorio Ulima

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